Payment

We accept PayPal, and all major credit cards. We have to charge sales tax in some states.

 

Shipping

We usually ship within a day or two of receiving payment. We have a busy schedule, though,especially during the holiday season,so there are sometimes delays of up to a week. If your order has a critical deadline, we will do everything we can to meet it. We ship by Priority mail, and you will receive tracking information when we generate your shipping label.

 

Refunds & Exchanges

You may return stock items in their original condition within two weeks of purchase for exchange only. Custom work (custom year or custom stamping, any custom non-stock item) is not returnable.

 

Options

If you are ordering a Pendant from our Etsy shop, you can choose your preferred chain length (16″, 18″ or 20″) in the drop-down menu of your listing. There are additional drop-down menu options in group listings.